We require a document confirming your physical address. The document must show your full name, match the address you provided us and be within its validity period. Accepted documents and their validity periods are detailed below:
| Document type | Validity period |
| Utility bill for services to a fixed address (e.g. an internet, water, electricity bill etc.) | not older than 3 months |
| Bank statement (Official bank document bearing bank stamp. Electronic generated stamps are accepted) | not older than 3 months |
| Municipal rates and taxes invoice (may have other names on it in addition to the client) | not older than 3 months |
| Levy statement | not older than 3 months |
| Mortgage statement | not older than 3 months |
| Cellular or telephone invoice | not older than 3 months |
| Investment statement | not older than 3 months |
| Payslip or salary advice | not older than 3 months |
| Retail or credit account statement (e.g. Woolworths, Foschini, Ackermans etc.) | not older than 3 months |
| Letter from municipal representative on municipality’s original letterhead which confirms a person is permitted to reside on land. The official letter should be stamped and signed by the municipal authority. | not older than 6 months |
| Official SARS document | not older than 12 months |
| Insurance policy | not older than 12 months |
| Government issued documents (e.g. traffic fine, court order, subpoena, UIF, pension fund etc.) | not older than 12 months |
| Educational institution registration letter on official letterhead (university, technikon, college or tertiary etc.) | not older than 12 months |
| Medical aid statement or policy | not older than 12 months |
| Lease or rental agreement | current and unexpired |
| Television licence | current and unexpired |
| Motor vehicle licence | current and unexpired |
If you do not have a proof of address in your name, please upload a proof of address in the name of the owner/lessee of the property where you are residing.
